Christopher Mathe, Account Manager
With advances in technology, managing various systems and applications has become increasingly more complex and difficult. For organizations that experience high turnover, or have strained resources, this can be problematic. Lack of organization, documentation and just plain forgetfulness can leave you wondering where you started in the first place.
Based on our experience with hundreds of organizations, this happens all the time with Symantec Enterprise Vault, the leading document archiving software that lets you store, manage, and discover unstructured information across your organization.
If you fear what would happen if your IT lead didn’t show up for work one day, you may be wondering: Do my co-workers know “why” Enterprise Vault is configured to its current settings? Has the impact to our organization been carefully planned for if it goes down?
Key factor: Documentation
Recent development and research lead us to believe that a majority of application errors or events occur because previous settings in the application have not been widely discussed and planned for. Essentially, this causes a lack of visibility into a well-documented process for future management to operate. Well-documented configurations are vital to a smooth operation of your business. Gather the troops and get started on tackling your documentation.
Key factor: Reduce-risk without the extra cost of hiring another resource
Hire a company to manage your environment for you. Specifically, “on-shore” managed services that will monitor, manage and support your systems at a lower cost than in-house staff. Based on high-demand, US-Analytics has developed EV Pro Remote Managed Services for this purpose. EV Pro offers various monitoring tools, reporting and documented processes to help you easily record your configurations, track changes and make them available to your entire organization for easy reference. The EV Pro team also takes preventative measures to manage the entire operation of your Enterprise Vault application. Whether you must plan for growth in your company or expect significant turnover, US-Analytics can manage the accountability of keeping your archiving technology operational and without unexpected errors.
Learn more about EV Pro Managed Services
