Over hundreds of successful Hyperion implementations, our consistently high customer satisfaction — an average net promoter score of 9.4 — has earned us a reputation for caring about results and delivering on promises.
Central to our success is the belief that a “black box,” pre-built, templated approach is suboptimal for Hyperion customers. A special portion of US-Analytics’ refined delivery methodology makes the process iterative early in the project to shape the agreed upon solution like a glove to your needs. The iterative design is guaranteed to produce a custom solution without pre-conceived notions of your expected priorities and outcome. Rigorous adherence to our methodology has led to a very high track record of success.
This methodology can only be executed effectively by very experienced, hands-on consultants. Many Hyperion consulting firms rely heavily on sub-contracted resources because their most experienced, long-tenured internal resources are often not hands on. Some firms position pre-built solutions for the same reason; templated solutions reduce their execution risk for their more junior, hands-on developers, since the design phase is already pre-written, defined, and repeatable without much thought to the unique circumstances of a new client.
A major differentiator between US-Analytics and other consulting firms is that we are capable of and encourage active participation from our customers. Simply put, when our experienced, hands-on consultants implement the industry’s best software using our best-practice hybrid methodology, you can rely a successful implementation — on time, on budget, and tailored to your needs.