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Friend,

 

Welcome! If you've found yourself on this page, you're probably interested in finding support for your Hyperion EPM solutions. The content below will show you how other organizations have successfully supported their robust, enterprise EPM toolset. 

If you'd like to know even more details, click here to make an appointment.


Craig Kee, US-Analytics
214.289.7336

Support Services Case Studies

Discover how we've helped a companies within various industries support their EPM solutions and processes.
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Hyperion Support Saves Company Resources with Automation, Maintenance

Learn why ClubCorp chose the US-Analytics Support Team and how the team was able to fix time-consuming issues not addressed by the organization's original implementation team.
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Manufacturing Company Maintains Seamless Hyperion Support After Admin Leaves

After Stewart & Stevenson's Hyperion admin left, the organization's performance was at risk. Learn how a US-Analytics on-site temporary manager was able to keep things going.
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Workwear Outfitters Cut Costs While Improving Hyperion Performance

When Williamson-Dickie hired a contractor with limited experience, they realized they needed a better way to support their Hyperion suite. Learn how the US-Analytics Support Team expertly administered the toolset while saving the organization time and money.

Support Services Project Snapshots

Take a quick peek at even more Support Services successes.
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Fossil Receives Expert Support for Vast Toolset After Admin Leaves

Learn how Fossil gained peace of mind after losing a valuable resource.
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Key Energy Outsources Support for Growing Hyperion Toolset

Discover how the outsourced support team worked with Key Energy to develop schedule tasks, while continuing to respond to unscheduled issues.
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Diamond Offshore Outsources Support for Newly Implemented OneStream Solution

Find out how the US-Analytics Support Team provided day-to-day support and maintenance of the organization's OneStream CPM solution.

Support Services Resources & Templates

Here are a few resources I pulled from our Oracle EPM/BI BlogOneStream Blog, and main Resources Page specifically for .
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Is Your Data Strategy Defensive or Offensive?

Learn the differences between an offensive and defensive data strategy, and which direction you should take your organization.
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6 Reasons EPM Projects Fail

How do you know when an implementation won't be a success even before a project has started? These are the six signs to look for.
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EPM Consulting: How to Save Time, Energy & Money

Make sure you're getting the most out of your EPM investment by ensuring you know every facet of your EPM project.
developing-your-epm-strategy

How to Develop Your EPM Strategy

In this step-by-step guide, you'll find everything you need — including downloadable templates — to develop your EPM strategy.
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To Move to the Cloud or Stay On-Prem?

On-prem tools are sticking around for a while — so should you upgrade or move to the cloud? Read the ebook to help you make the best decision.
Evaluating-EPM-Implementation-Partners

Evaluating EPM Implementation Partners

Use this checklist as a tool to help you find that implementation partner right for your organization and your specific project.
Ready to start your own success story?

So, your next step is a 5-minute call, where you can decide if our Support Services Team is a good fit for you.