Two-thirds of IT organizations are currently using a support services provider for at least one operational function. Businesses are increasingly turning to support services for a myriad of reasons — and the EPM space is no exception. 

In this report, you'll see results from support services customers and discover:

• Common reasons why organizations turn to support services

• How much money organizations have saved by choosing support services

• Which support services features are the most valuable to Hyperion customers

• And more!