The Most Popular Features, Trends, and the Future of Support Services
Two-thirds of IT organizations are currently using a support services provider for at least one operational function. Businesses are increasingly turning to support services for a myriad of reasons — and the EPM space is no exception.
In this report, you'll see results from support services customers and discover:
Common reasons why organizations turn to support services
How much money organizations have saved by choosing support services
Which support services features are the most valuable to Hyperion customers
