Case Study – Maximize BI User Adoption as Part of Successful Project Management
Presenter: Christine Hubley, Business Intelligence Consultant, US-Analytics
Co-Presenter: Phinu Koovakada, Director of Business Intelligence, US-Analytics
Tuesday, April 14, 2:00 PM – 3:00 PM
Session ID: 10287 Room: South Pacific I
Abstract: Learn how to maximize your user adoption experience as part of good project management practices and boost project success. This presentation explores tool-agnostic techniques used to drive user adoption results as part of successful project management in a real-life business intelligence example. At the start, our customer’s users were dissatisfied, uninformed, and few in number. With the user adoption efforts, we greatly increased traffic per user, user satisfaction, user proficiency, number of users (more than tripled), and power user meeting participation. Learn how to maximize that BI investment!
Objective 1: To present a strategy for successful user adoption as part of good project management practices.
Objective 2: To present a real-life example for successful user adoption situated in Oracle Business Intelligence.
Objective 3: To present a case study for the challenges, actions, and results of client-centric user adoption efforts.
Track(s): Professional Development, Big Data, Business Intelligence & Master Data Management