Oracle HCM Application Support

Reliable Oracle HCM Support.

Real HR Impact.

HR and HRIS leaders rely on US-Analytics' managed services to maximize the value of their Oracle HCM Cloud investment, ensuring system stability, compliance, and ongoing optimization.

Untitled_design-removebg-preview

How We Help

More cost-effective than adding full-time staff, US-Analytics’ Oracle HCM Managed Services provide expert support exactly when you need it. Our experienced Oracle HCM administrators, including nearshore teams, deliver ongoing application support across your HCM environment, helping keep systems stable, compliant, and optimized so you get the most from your investment.
consultants

Rely on Oracle HCM consultants who are dedicated to support services and available 24/7.

donward_cost

Lower operating costs while boosting team productivity.

curves

Stay ahead of the curve on new Oracle HCM updates, technology requirements and capabilities.

outage

Get complete visibility into problem tracking and resolution with our user-friendly ticketing system.

support

Receive proactive communication via monthly reports, quarterly reviews, and as-needed phone calls.

scale

Scale support to meet planned needs and unexpected demands.

security

Ensure your data meets regulatory and compliance requirements.

focus_money

Focus on your business while our trained experts handle key tasks.

What Makes US-Analytics Different?

We pride ourselves on excellent response time to your requests, but that doesn't mean we're reactive. Our clients love our proactive scheduled tasks and the ideas we bring for system automation and enhancements.

Screen_Shot_2023-01-09_at_11.56.59_AM-removebg-preview

Extremely Responsive

We operate a cloud portal ticket management system for instant client communication and tracking issue resolutions. Our clients get 24x7 in-office coverage and SLAs for incident response.

Screen_Shot_2023-01-09_at_11.57.13_AM-removebg-preview

Technical & Functional Expertise

Beyond our technical OneStream expertise, we also provide functional expertise – our team members have backgrounds as former controllers, accountants, and strategists in digital finance transformation.

Screen_Shot_2023-01-09_at_11.57.06_AM-removebg-preview

100% Dedicated to Managed Services

Unlike many consulting firms, our support is not an afterthought to project work. We assign a dedicated team based on your unique needs, and they are solely focused on support.

Deliverables

  • Application support.
  • End-user technical support.
  • Detailed service level agreements to ensure clear roles and responsibilities.
  • Rapid problem tracking and resolution, documented by our user-friendly ticketing system.

 

  • Proactive communication via monthly reports, quarterly reviews, and as-needed phone calls.
  • Capacity planning.
  • Continuous training.

Free Oracle HCM Support Assessment

Does ongoing support for your Oracle HCM environment make sense? There’s a quick and easy way to find out.

Request a brief assessment with an Oracle HCM expert. In 30 minutes or less, we can determine if there’s a fit and what it would cost.