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Oracle EPM & BI Blog

Tips & Tricks: Oracle EPM Performance Tuning and Troubleshooting

Performance tuning and troubleshooting is no one’s favorite topic, but it’s one of the most important topics when it comes to Oracle EPM. No one wants a system that lags or — even worse — crashes during an integral time.

In this blog post, we’ll cover some tips and tricks for EPM tuning and troubleshooting so you can make sure your Oracle EPM tools are always working, especially during those vital times.

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EPM Consulting: How to Save Time, Energy & Money

Before getting started, you know your EPM project will be costly, take time, and tie up valuable resources. However, whether you’re upgrading, implementing a new solution, or moving to the cloud, there are steps you can take to ensure your projects are successful and money is well spent.

Your EPM tools are an important investment that will help optimize your processes and improve data consistency. The following tips will help you get the most out of that investment and ensure that you’re fully using your EPM tools.

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5 Misconceptions About Managed Services

When we talk to finance and IT teams that don’t outsource support for Hyperion or Oracle EPM Cloud applications, it’s typically because:

1) They had a bad experience with a subpar managed services provider, and they aren’t sure a different MSP will be better.

OR

2) They haven’t tried managed services yet because they assume it costs too much, they won’t get the custom support they need, or other misconceptions.

It’s time to clear the air! In this blog post, we’ll cover the biggest misconceptions we’ve heard about managed services for EPM tools.

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Hyperion Managed Services: Nightmare or Dream Team?

When it comes to managed services horror stories, we’ve heard it all. Organizations have approached us looking for a new provider because they’ve waited weeks for a ticket to resolve. Or they’re unable to get a hold of their managed services team. An admin recently told us that she finally gave up and closed a ticket because the provider didn’t have the expertise to resolve it.

Often, customers are disappointed with their current provider but are still hesitant to make a change. Either they aren’t sure what expectations are realistic, or they’re skeptical that better providers exist. How can you tell if your situation is as bad as you think?

In this blog post, we’ll compare three nightmare situations with the support you should be getting from a managed services dream team.

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The Hyperion Admin Resume: Technical, Functional & Soft Skills

Hiring a new employee for any open position is a major task, but it can be extremely difficult to find a Hyperion administrator who’s both qualified and a good fit for your organization.

If you’re currently searching for a Hyperion admin, you probably realize that you can’t make exceptions to the qualifications you’re looking for — this is not a job organizations have the time and resources to provide additional training for. Your ideal candidate profile also depends on several factors, like which tools you need managed, the number of applications, and much more.

In this blog post, we’ll outline the skills and qualities your recruiter should be looking for because, let’s face it, their job is hard enough. So what exactly makes an outstanding Hyperion administrator?

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I’m on the Oracle EPM Cloud… Why Would I Need Managed Services?

Not having to deal with infrastructure is probably a huge reason for your organization moving to the cloud. You no longer have to worry about supporting hardware for mission-critical EPM systems. You have a daily maintenance window where updates occur and defects are fixed. Life just got easier for you, and you’re on cloud nine (pun intended).

Before you plan your dream vacation with this newfound freedom, check your to-do list for the maintenance activities that still need to be completed. You’ll see a number of tasks that are tedious, highly specialized, and for the most part, routine — meaning they are perfect for outsourcing to Hyperion experts.

Here they are…

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Is the End Nigh? What's Really Going On With Hyperion On-Prem Support

Another ODTUG Kscope has ended, and, if you didn’t make it to San Antonio for Kscope this year, you missed some big news: premier support for Oracle’s suite of on-premises Hyperion tools will end in 2030.

Most everyone in the EPM space is aware of Oracle’s push to the cloud, with several EPM cloud-based tools being released over several months/years. With many customers still reluctant to migrate to the cloud, Oracle’s solution is to release a new version in 2019, make changes the customers want, and extend support for that version for a little over a decade.

In this blog post, we’ll cover everything you need to know if you missed Kscope or any of the sessions explaining Oracle’s future relationship with its on-prem Hyperion suite.

*This blog post has been edited for clarity as of July 7, 2017.

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Resources for Hyperion Planning Administrators: Top 5 Tools, Tips, and Tricks


As a Hyperion Planning admin, you have a lot on your plate — supporting users, gathering financial reports, completing scheduled tasks, and much more. With so much expected from you, it helps to have several tools in your back pocket. 

In this blog post, we'll cover the top five resources for Hyperion Planning administrators that will hopefully help simplify your life and make your day go smoother. 

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Getting the Buy-in for Hyperion Managed Services

Posted by Craig Kee   |   Managed Services

If you’re not a decision maker in your organization, it can be difficult to convince management to invest in a change. This is especially true if your company has already made an investment in complex EPM or BI tools, like on-premises or cloud Hyperion products.

Implementing the software is half the battle; the other half is getting the proper support for maintaining your applications going forward. The reasons why are probably obvious to you — you can focus on more strategic work and your organization will get the best value out of these complex systems.

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Customer Spotlight: How Williamson-Dickie Supports Hyperion Planning

Posted by Craig Kee   |   Managed Services,   |   Hyperion Planning

 

When an employee decides to leave, it’s tough on any organization. It’s particularly difficult when that employee is a Hyperion administrator — suddenly you’re left without support for complex applications that are essential to your financial operations.

This is what happened to Williamson-Dickie, a Fort Worth-based work wear outfitter, when their admin decided to leave. But what began as a tough situation ended up benefitting the organization. They realized they didn’t have enough work for a full-time admin — instead, they could save time and money by outsourcing Hyperion support to an experienced managed services provider.

In this blog post, we’ll go over some of the ways Williamson-Dickie uses Hyperion managed services to support Hyperion Planning.

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