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Oracle EPM & BI Blog

4 Factors That Affect the Cost of Hyperion Support Services

Posted by Craig Kee   |   Managed Services

Let’s face it. Cost is a key factor in decision making — more often than not, it is the factor.

The cost to support and administer a Hyperion environment is expensive. Hyperion support services can remove the burden of human capital that is focused on non-business-driving administrative tasks and provide you with an alternative solution that fits within your budget. To gauge how much can you save with support services, keep these factors in mind.

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Finance Leaders, Solve Your Most Pressing Problem by...

Posted by Craig Kee   |   Managed Services,   |   Support Services,   |   Oracle EPM Cloud,   |   Oracle Hyperion

If you’re a finance leader at a large enterprise, there are a few basic goals you’re trying to achieve...

  • Knowing your financials
  • Knowing your balance sheet
  • Improving decision making

As a finance leader, you already know this. Your organization has already implemented an enterprise EPM solution (specifically, Oracle Hyperion or EPM Cloud) to execute your monthly processes faster and improve the quality of work. Though the intentions of this system are great, you’re still not where you need to be. There are slow downs, timely tasks, and IT just doesn’t have the bandwidth to get to your issues fast enough.

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The Top 10 EPM Downloads of 2018

This year was all about thinking strategically — what is going to help your team, your business, and your career more forward? We created a lot of content to help get you in a strategic mindset, and this blog post will help you continue that outlook into the new year.

These are the top 10 downloads of 2018...

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4 Factors CFOs Should Consider for a Successful EPM Implementation

In 2018, the CFO role has changed tremendously. A recent study found that traditional skills like compliance and controllership account for less than 10 percent skills critical to success. Today, skills like general management and strategy are most important to a CFO’s success.

CFO’s must be more creative in how they formulate their strategy and measure success. Other factors important to the finance team, like efficiency and performance, will fall into place once a successful strategy is put into place.

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EPM Consulting: How to Save Time, Energy & Money

Before getting started, you know your EPM project will be costly, take time, and tie up valuable resources. However, whether you’re upgrading, implementing a new solution, or moving to the cloud, there are steps you can take to ensure your projects are successful and money is well spent.

Your EPM tools are an important investment that will help optimize your processes and improve data consistency. The following tips will help you get the most out of that investment and ensure that you’re fully using your EPM tools.

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The Top 10 EPM Downloads of 2017

This year, we created more content than ever before to help you get the most out of your EPM investment. We looked back at all the eBooks, tools, webinars, and checklists to see what you loved most.

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Tips & Tricks: Oracle EPM Performance Tuning and Troubleshooting

Performance tuning and troubleshooting is no one’s favorite topic, but it’s one of the most important topics when it comes to Oracle EPM. No one wants a system that lags or — even worse — crashes during an integral time.

In this blog post, we’ll cover some tips and tricks for EPM tuning and troubleshooting so you can make sure your Oracle EPM tools are always working, especially during those vital times.

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5 Misconceptions About EPM Support Services

When we talk to finance and IT teams that don’t outsource support for Hyperion or Oracle EPM Cloud applications, it’s typically because:

1) They had a bad experience with a subpar managed services provider, and they aren’t sure a different MSP will be better.

OR

2) They haven’t tried managed services yet because they assume it costs too much, they won’t get the custom support they need, or other misconceptions.

It’s time to clear the air! In this blog post, we’ll cover the biggest misconceptions we’ve heard about managed services for EPM tools.

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Hyperion Support Services: Nightmare or Dream Team?

When it comes to support services horror stories, we’ve heard it all. Organizations have approached us looking for a new provider because they’ve waited weeks for a ticket to resolve. Or they’re unable to get a hold of their support services team. An admin recently told us that she finally gave up and closed a ticket because the provider didn’t have the expertise to resolve it.

Often, customers are disappointed with their current provider but are still hesitant to make a change. Either they aren’t sure what expectations are realistic, or they’re skeptical that better providers exist. How can you tell if your situation is as bad as you think?

In this blog post, we’ll compare three nightmare situations with the support you should be getting from a support services dream team.

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The Hyperion Admin Resume: Technical, Functional & Soft Skills

Hiring a new employee for any open position is a major task, but it can be extremely difficult to find a Hyperion administrator who’s both qualified and a good fit for your organization.

If you’re currently searching for a Hyperion admin, you probably realize that you can’t make exceptions to the qualifications you’re looking for — this is not a job organizations have the time and resources to provide additional training for. Your ideal candidate profile also depends on several factors, like which tools you need managed, the number of applications, and much more.

In this blog post, we’ll outline the skills and qualities your recruiter should be looking for because, let’s face it, their job is hard enough. So what exactly makes an outstanding Hyperion administrator?

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