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What Level of Hyperion Support Do I Need? Proactive vs. Reactive Managed Services

Posted by Craig Kee   |   Managed Services


A good Hyperion managed services partner should be flexible enough to offer you multiple options to meet the needs of your environment and applications. But first, you must decide what those needs are and how best to address them. Certain jobs and functions can be automated — others cannot. Let’s review some of your options.

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5 Tips for Successful Hyperion Managed Services Onboarding

Once you have chosen the right Hyperion managed services provider, proper onboarding ensures that your expectations are set and met throughout the term of your contract. A good managed services provider will have a thorough onboarding methodology designed to bring them up to speed quickly and prevent potential issues down the road.

Below are a few tips that should be included in every onboarding process, whether you’re needing just a few hours per month for system health checks or end-to-end Hyperion implementation and administration.

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4 Best Practices for Newly Implemented Hyperion Financial Management (HFM)

The Oracle Hyperion Financial Close Suite — as a full-service accounting suite for financial consolidations, account reconciliations, workflow and reporting applications — provides corporate financial managers with the ability to more efficiently consolidate and report financial results, meet domestic and global regulatory requirements, reduce the cost of compliance, and produce consistent and reliable numbers in a timely manner. Cornerstones of this suite include Oracle Hyperion Financial Close Management (FCM) and Oracle Hyperion Financial Management (HFM).

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3 Must-Dos For Hyperion EPM Implementations & Support

The Oracle Hyperion Enterprise Performance Management (EPM) suite is a powerful, comprehensive, enterprise-level IT ecosystem for managing and monitoring organizations’ business planning, financial management and reporting, and business intelligence. As an industry-leading EPM product that’s been around for many years, Hyperion has well-established best practices regarding what works and what doesn’t for implementation and support.

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6 Core Guidelines for Successfully Supporting Your HFM Application

Hyperion Financial Management (HFM) is one of the cornerstone domains of the larger Hyperion EPM suite. It's a powerful, comprehensive tool for managing, monitoring, and reporting enterprise financial activities.

Because if its importance to overall business operations — and, for publicly traded companies, its critical role in helping maintain SEC and SOX compliance — the pressure to improve efficiency and accuracy while satisfying increasingly complex requirements is a major challenge for any company.

In this blog post, we'll outline six core guidelines for supporting and maintaining an HFM application.

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Blueprint: Proactively Support Your Hyperion Planning Application

Posted by Craig Kee   |   Managed Services,   |   Hyperion Planning

Successfully supporting your Oracle Hyperion Planning application to maximize its effectiveness for your organization requires some planning on its own, as well as some proactive management to keep it running at peak performance.

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How Support Services Can Help Stabilize Your Hyperion Environment

Managing and maintaining complex enterprise IT platforms such as Hyperion and Oracle Business Intelligence suites can tax even the best IT departments, stretching resources thin and often causing administrators to “make do” instead of committing precious time and effort to performing every upgrade. The result can be steadily decreasing efficiency and a diminishing return on investment.

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Outsourcing Hyperion Administration: The Pros and Cons

If you’re a large enterprise running Oracle Hyperion for business intelligence and corporate performance management, you know the value of a knowledgeable and experienced Hyperion administrator. You also know how potentially damaging — even catastrophic — it can be to lose your administrator.

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5 Tips on Choosing the Right Hyperion Managed Services Provider

Posted by Craig Kee   |   All,   |   Managed Services,   |   Hyperion Infrastructure

Strategies for managing large-enterprise IT environments have been rapidly evolving over the past few years, with growing numbers of companies outsourcing IT support to highly skilled managed services providers. For enterprises running an Oracle Hyperion environment, choosing a Hyperion managed services provider can be a daunting task. There are countless IT managed services providers — including many who claim Hyperion expertise — but few have the depth and breadth of Hyperion knowledge and experience to truly qualify as Hyperion experts.

Here are some tips for choosing the right Hyperion managed services provider:

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Danger, Will Robinson: How a Good Managed Services Provider Identifies Issues

Oracle Hyperion is a sophisticated suite of enterprise performance management (EPM) tools that has expanded over time to include several modules purchased from other companies that were created using different architectures. The result is a complex system that interacts through application programming interfaces (APIs), creating a number of places where trouble can pop up.

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